Privacy Policy

Introduction

Welcome to Blissora Stays. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit our website, make a booking, or use our services.

By accessing our website or booking a stay with Blissora Stays, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information required to process your booking and provide our services.

• Full Name
• Mobile Number
• Email Address
• Residential Address (where required)
• Government-issued ID proof
• Booking and travel details
• Payment information
• Browser, IP address, cookies, and device information

2. How We Use Your Information

• To process and confirm your bookings.
• To verify guest identity.
• To provide customer support.
• To process payments and refunds.
• To improve our services and website.
• To send booking confirmations and important updates.
• To comply with legal obligations.

3. Sharing of Information

Blissora Stays never sells your personal information. We may share your information only with villa owners, caretakers, payment gateway providers, legal authorities, and trusted service partners whenever necessary to complete your booking or comply with legal requirements.

4. Cookies & Website Analytics

Our website may use cookies to improve user experience, analyse website traffic, remember preferences, and enhance website performance.

5. Data Security

We implement appropriate technical and organisational security measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

6. Payment Information

All payments are processed through secure payment gateway providers. Blissora Stays does not store your debit card, credit card, CVV, UPI PIN, or internet banking credentials.

7. Third-Party Links

Our website may contain links to third-party websites. Blissora Stays is not responsible for the privacy practices or content of those external websites.

8. Data Retention

We retain your personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and maintain business records.

9. Your Rights

• Access your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal data.
• Withdraw consent where applicable.
• Know how your information is processed.

10. Policy Updates

Blissora Stays may update this Privacy Policy from time to time. Any changes will be published on this page with the updated effective date.